PRIVACY POLICY

Every time you choose to share information with us, you’re making a decision about your privacy. Here’s how we honor that.

Your Decisions First

You decide what to share — and why. When you navigate and use www.cresomall.com, you confirm you’re at least the age of majority in your jurisdiction, or you grant permission for minor dependents’ use. That understanding shapes how we engage with you — always respecting your autonomy as the starting point.

What We Receive & Why

We receive only what’s needed — and only when it serves a clear purpose. When you make a purchase, CRESOMALL receives your name, billing address, shipping address, and email address. These details enable us to complete a transaction, verify a payment method, place an order, and arrange for a delivery or return.

When you explore our online store, our system automatically records your device’s IP address. This helps us understand browser and operating system patterns — not to identify you personally, but to refine how the site performs and responds for you.

For marketing emails — including updates on new arrivals, seasonal collections, and special store updates — we act only with your explicit permission. No assumptions. No defaults. No silent opt-ins.

How We Act on It

We act responsibly — matching each data point to its intended role. Consent for transactional purposes is implied the moment you provide information to complete a transaction, verify a payment, place an order, or arrange for delivery or return. For secondary uses — like promotional campaigns — we require either your direct opt-in or a clearly visible opportunity to opt out.

If you later wish to withdraw consent for marketing contact or for ongoing collection, use, or sharing of your data, you may do so at any time. Just reach out to the CRESOMALL privacy support team at cs@cresomall.com.

When & How We Update

We update this page thoughtfully — never silently. Revisions go live immediately upon publication. During routine review — whether due to changes in practices or regulatory requirements — we ensure transparency. If a substantial update affects how we handle your data, we highlight those changes directly on this page.

What Changes If Ownership Does

If CRESOMALL is acquired by or merged with another enterprise, your customer records may be securely transferred to the new ownership group. This step ensures uninterrupted service — keeping your orders, preferences, and account continuity intact, without compromising security or intent.

How You Take Control

You hold the keys — to access, correct, amend, or completely delete personal records CRESOMALL holds about you. To exercise any of these rights, simply contact us at cs@cresomall.com. Your privacy isn’t managed behind closed doors. It’s guided by your choices — and supported by our team, every step of the way.